Result Oriented Management
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Result Oriented Management |
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Resultaatgericht Management |
Jan Schouten (1996) Wim van Beers |
Result Oriented Management (ROM) is a management style described by Jan Schouten and Wim van Beers, both from Dutch origin.
The ROM system - or: "Resultaatgericht Management" (RGM) as it is called in Dutch - aims to achieve maximum results based on clear and measurable agreements made upfront. RGM is primarily a management style based on the thought that people will work with more enthusiasm and fun if:
they clearly know what is expected of them,
are involved in establishing these expectations,
are allowed to determine themselves how they are going to meet these expectations,
and obtain feedback about their performance.
In ROM, the manager sets goals and determines priorities and makes resources available that are needed: time, money and capacity. The employee provides his time, knowledge and abilities and indicates under which conditions he can deliver the required results. In doing so, he takes the personal responsibility for achieving those results.
ROM is a management system that works with so called Result Oriented Agreements. All parties have the same expectations about their targets and can approach each other on results. All agreements must always be 'SMART': Specific, Measurable, Accepted, Relevant and Traceable. Within the borders of the agreements that are made, the employees are free to determine how they want to achieve their targets.
RGM helps to translate corporate goals to divisional and individual goals. The process of ROM is preferably top down and bottom up and consist of the following steps:
Target setting: long-term corporate goals;
Translating the corporate goals to divisional and individual goals;
Result Oriented Agreements about goals;
Implementation, self steering and management reporting;
Periodic appraisals, progress control and adjustments;
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Compare with Result Oriented Management: Value Based Management | Results-Based Leadership | Change Management | Seven Habits | Path-Goal Theory | Leadership Continuum | SMART (Drucker) | Leadership Styles
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